Composing and sending a message

New message

Open Compose. Select an authorised identity in the From field and fill in To, CC and BCC. Recipient autocomplete can use personal and domain address books.

Before sending

• Verify recipients, especially autocomplete selections.
• Use BCC only when the recipient list must be hidden.
• Add a clear subject.
• Check the signature and mailbox context.
• Confirm that attachments are the intended files.

What happens after Send

DES validates the From identity permission, addresses and active licence state. It then stores the message in mail flow or outbox for worker processing. A successful Send action means that the request was accepted; final delivery is verified in Sent or Mail Flow trace.

In Grace mode access and inbound mail may remain available, while outbound SMTP is stopped until a valid licence is activated.